Refund policy
Return and Refunds Policy
As Mkhwenya, we want you to be completely satisfied with your purchase. If you're
not happy with your item, we're here to help.
Returns:
• Capture photos of faulty or incorrect items as proof to file for a return.
• Once approved, you can return items within 7 days of delivery.
• Items must be unworn, unwashed, and with original tags attached.
• Please include the original packaging and any accessories.
• Return shipping costs are your responsibility, unless the item is faulty or
incorrect
• We do not accommodate exchange requests once order has been placed and
approved for production.
Refunds:
• Refunds are only eligible on defective items, should replacement not be
available.
• Refunds will be processed within 5-7 business days of receiving the returned
item.
• We'll refund the full amount paid, minus any shipping costs.
• Refunds will be made to the original payment method.